What’s the whole transaction process?

  1. Negotiating with our sales person and confirm order requirements.
  2. Making contract, CI or PI, then pay for 30% deposit or 100% before shipment.
  3. Arranging production.
  4. Finishing paying balance.(if paid 100% before shipment, please ignore this step)
  5. Arranging delivery.

How long is the lead time?

  1. Common design usually take 1~2 weeks.
  2. Special design or customization usually takes one month.
  3. Batch order: according to order quantity.

How to deal with sample?

All samples are not free, but if order large quantity in feature, sample fee could be deducted from total order amount.

How about the package?

  1. Honeycombbox and wooden
  2. Carton box and wooden box.

How long is the warranty time?

Usually one year warranty. Except for special cases.

Any questions you might have about our company, products or business  cooperation, Reach out to us and we will respond as soon as possible.